Terminating Care of a PrimeWest Health Member

If a provider chooses to discontinue care for a PrimeWest Health member, the provider must notify PrimeWest Health and the member in writing, providing a 30-day notice that includes the effective date and reason care will be discontinued. PrimeWest Health is obligated to ensure that members have access to medical care. PrimeWest Health will furnish the member with names, addresses, and telephone numbers of other participating providers in the same area of medical specialty, and a PrimeWest Health care coordinator will assist the member in locating a new medical home.

A provider may terminate care of a member for any of the following reasons:

  1. The member behaves in a manner that seriously impairs the provider or the provider’s ability to furnish health care services to the member or to other members
  2. The member is uncooperative or abusive toward the provider
  3. The member incurred unpaid bills before enrollment with PrimeWest Health

Please send notification to PrimeWest Health at the following address:
PrimeWest Health
Attention: Provider Relations
3905 Dakota St
Alexandria, MN 56308

Notification can also be faxed to 1-320-762-8750, Attention: Provider Relations

PW_03-19_095
Updated_03/12/2019