Remittance Advice (RA)
The purpose of the remittance advice (RA) is to report claim activity. It is issued weekly to providers.
You can print copies of claim remittances free of charge from the PrimeWest Health Provider Web Portal using your provider login name and password. If you do not have a login name, contact the Provider Contact Center at 1-866-431-0802 (toll free) to register. You can also register through our website using the Web Portal Registration Form.
PrimeWest Health will also honor requests for duplicate copies of remittances via postal mail. Charges for duplicate copies are as follows:
- 0 – 99 pages: $5, plus $0.10 per page
- 100+ pages: $10, plus $0.10 per page
Please mail your request along with payment (in the form of a check payable to PrimeWest Health) to the address listed below. Please also include the customer service application (CSA) reference number you received when you requested the initial copies.
Attn: Provider Contact Center
2209 Jefferson St, Ste. 101
Alexandria, MN 56308
Claims: Claims are listed as paid or denied, along with member responsibilities, reason for adjustments, and all other applicable processing information.