Language Resources
The resources and information below are for Minnesota Health Care Programs (MHCP) members.
Language Lines and Interpretive Services
Member Services 1-866-431-0801
Americans with Disabilities Act
Information is available in other forms to people with disabilities by calling:
Toll Free
1-866-431-0801
Toll Free Minnesota Relay
TTY, Voice, ASCII, or Hearing Carry Over: 1-800-627-3529 or 711
Toll Free Speech-to-Speech Relay Service
1-877-627-3848
Non-Discrimination
PrimeWest Health will enroll all eligible people who select or are assigned to PrimeWest Health without regard to physical or mental condition, health status, need for health care services, claims experience, medical history, genetic information, disability, marital status, age, gender, sexual orientation, national origin, race, ethnicity, color, religion, political beliefs, or geographic location. PrimeWest Health will not use any policy or practice that discriminates based on such.
American Indians
American Indians can continue or begin to use tribal and Indian Health Service (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For enrollees age 65 years and older, this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.