Provider Web Portal – Request Access
- To create an account for your organization, register by completing the Web Portal Registration Form.
- Fax the completed form to 1-320-335-5285.
- PrimeWest Health will set up the Provider Administrative User for your organization as indicated on the form. He/she will be assigned a user ID and password.
- Access for other members of your organization is then based on "user access roles" set up by the Provider Administrator User. See Provider Administrator User and User Access Roles below for more information.
If you have any questions, contact the PrimeWest Health Provider Contact Center at
1-866-431-0802 (toll free).
Provider Administrator User and User Access Roles
Members of your organization's staff can access and use the web portal through one of the following three user access roles:
Provider Administrator User |
This user can view member eligibility, Authorization status, and claims and remittances applicable to your organization. In addition, this user has the ability to assign, reassign, or remove a staff member's access to any of the above information. The Provider Administrative User also has the ability to update any user's access profile information, including the user's actual name, user name, password, and password hint. The Provider Administrator User role is assigned by PrimeWest Health based on the information provided on the Web Portal Registration Form. |
Provider User |
This user can view member eligibility, Authorization status, and claims and remittances applicable to your organization. |
Provider User Eligibility |
This user can only view member eligibility and Authorization status. This user cannot view claims or remittances applicable to your organization. |