Electronic Remittance Advices (ERA) 835

Electronic Remittance Advice (835) is available and can be requested through our Provider Contact Center or by filling out the Electronic Remittance Advice (835) Registration Form for 837 Institutional/Professional (837 I/P) Claims. You may also need to contact your billing software vendor and clearinghouse vendor to complete set up.

PrimeWest Health has an option for providers to retrieve our electronic remittance advices from a secure file transfer portal (SFTP). If you would like to use PrimeWest Health’s SFTP site for retrieval, please check “SFTP” in the Clearinghouse section of the Electronic Remittance Advice (835) Registration Form for 837 Institutional/Professional (837 I/P) Claims. Once registered, a PrimeWest Health representative will contact you with information for downloading from the site.

You can use the Medicare Remit Easy Print (MREP) software to view and print your electronic remittance advices downloaded from the SFTP site.

All providers also have the option to view their own remittance advices on the PrimeWest Health Provider Web Portal. To use the Web Portal, you must first complete the Web Portal Registration Form. Once registered, you will be provided with a user name and password.